REVIEW: Meriton Suites Herschel Street, Brisbane

Hotel Review, Meriton Suites Herschel Street (Brisbane, Australia)
Date Stayed: 22/07/2018 to 23/07/2018 (1 Night)

The Meriton Hotel chain has two properties within the Brisbane CBD, for this review I stayed at the Meriton on Herschel Street. This property is the tallest hotel and residential building in Brisbane standing at 249 meters tall, providing guests with a choice of 74 levels. The higher levels of the building offer the best views of Brisbane, overlooking Southbank, The Brisbane River and the city surrounds. Even just after one night of staying here I’m left wanting more.

Herschel Street is situated in the Brisbane CBD and is within perfect walking distance to many nearby attractions. The Queen Street Mall is a short ten minute walk, which is the main shopping and retail mall in the city offering large department stores, restaurants and coffee shops. The South Bank precinct is a slightly longer walk but very picturesque, taking around 15 minutes and you need to cross over the Brisbane River, don’t worry you won’t  need to swim across the river, there is a pedestrian bridge nearby.

Standing at a huge 74 levels high and aptly named the ‘Infinity Tower’, the Meriton Suites provides guests with 260 stunning, luxury appointed suites. The hotel is perfect for families and groups, as well as solo travellers.

Getting to the Meriton Suites on Herschel Street is easy, after arriving into Brisbane in the early hours of the morning, around 9am. I caught the Brisbane airtrain which connects passengers with the Brisbane CBD. Trains depart every 15 minutes during peak travel periods. The closest train station to the hotel is Roma Street Station, only a short two minute away from the hotel itself.

[READ MORE] REVIEW: The easy way of getting into the city from Brisbane Airport. Travelling on the Brisbane airtrain.

Once you arrive at Roma Street Station head towards the Herschel Street exit, keeping an eye out for signage in the station. Once you have exited the station there is an elevated walkway, if you follow this walkway you will come across a set of escalators, from there just keep walking along Herschel Street. The hotel’s lobby will be on your left hand side, approximately 200 meters from the station.

I arrived at the hotel at 11:30am, extremely early compared to the recommend check in time of 2pm. I had the best intention of leaving my luggage at the hotel, coming back later to check in and then make my way up to my room. Surprisingly, once I got to the hotel they already had a room available and it was all ready to go, all I needed to do was make my way up to my level.

The hotel’s lobby is adequately sized compared to other hotels but feels narrow. There are a few seating areas with a television mounted on the wall, the check-in desk is huge and takes up the length of the whole back wall. There were multiple people at the desk, so there was no wait when it came to checking in. The lady at the desk called me over and processed my reservation, she was extremely helpful and took the time explain to me the features of the hotel, transport options, nearby attractions and the best places to dine at. The check-in process was personalised and made for a more professional and luxurious first approach. When it came to checking in you will need one form of photo ID, either a passport or drivers licence is fine.

I was handed my room card and given the rundown on what was is included in my room, such as complimentary wifi and how to connect to it. The hotel is separated into sections with two separate elevator areas, both servicing different levels within the hotel. Alongside the check-in desk, there are elevators for guests staying on levels 1 to 24.

Across from the Reception area is a second set of elevators, which can only be accessed by swiping your key card to open a set of glass doors, giving you access to the elevator lobby. This separate section has six elevators, servicing levels 25 to 74.

There is no need to select your floor level. Prior to getting into the lift there is a small card reader on the wall. By passing your card under the reader it automatically assigns you an elevator, pre-selected with your level. All you have to do is just get in the lift and you’re all set to go.

I had booked a Two Bedroom Altitude Suite and was assigned Room 6904, on level 69. The elevators were quick in getting me up to my level. Once on my level there was a short walk to get to my suite.

As soon as I opened the door I was blown away by how enormous the room was. I was so eager to check out the view, rushing over to look out the window, and WOW! That view was AMAZING! The view from this high up is just like something you would see from an observation deck. This suite is situated on the north side of the building, offering views looking out towards the hills as well as the city. The views from this apartment are incredible during the day, but even more incredible at night. The large floor to ceiling windows allow for uninterrupted views of Brisbane. The windows also open, allowing fresh air to flow straight into your room.

As soon as you walk through the door you are in the main living area, there is a large leather couch along with two smaller chairs accompanying it. Behind the couch is a small work area with a desk, with various powerpoints along with an ethernet socket on the wall. There is also a small desk lamp along with an impressive hotel directory.

To experience the living area in a full 360 degree view, or a Virtual Reality experience please click here.

The hotel directory outlines all the facilities that the Meriton offers as well as useful information relating to your suite, the directory was full of information. A notepad and pen are provided, along with a copy of the hotel’s monthly newsletter, hotel information guide, room service menu, feedback and maintenance forms.

Adjacent from the lounge is a large high definition LED television, providing access to local television and audio channels, along with access to Pay TV/Cable channels. There will always be something to watch, no matter what time of the day.

Underneath the television is a wireless audio speaker. You can listen to your own music via your mobile phone or auxiliary cable, play a CD or just listen to local radio stations. It’s easy to connect your mobile phone to the speaker all you have to do is place your device on the top of the speaker (look for the NFC logo) and it will automatically connect your device via Bluetooth.

In your suite there is a separate dining area with a large dining table, seating up to four guests.

Dining Table

There is a full kitchen in your suite offering various cooking appliances such as a gas stove top with four burners, a large oven, kettle, range hood and a large fridge and freezer.

There is a separate island bench, which can double up as either a food preparation area or an additional seating section, as there are two small stools tucked under the bench.

Behind the bench is a dishwasher, two basins, microwave and a coffee machine. The cleanliness of this area was immaculate with none of the appliances or bench space looked like it had ever been used.

At the back of the kitchen area there is an abundance of storage space with cupboards and draws everywhere.

Storage Space

The kitchen is fully stocked with everything you would need during your stay including cutlery, cooking utensils, saucepans, glasses and crockery.

Tea and Coffee is also provided, utilising the Vittoria Espressotoria coffee pod machine.

Alongside the kitchen is a small laundry, home to a top loader washing machine, tumble dryer and a large sink. Hidden the cupboard is an iron, ironing board, laundry detergent and cleaning equipment.

The theme throughout the suite is consistent. The walls are painted in all light tones, helping to tie in the dark feature walls and the dark leather couches, seats and stools. There are marble bench tops throughout the suite adding more of a high end luxury feel.

As the name suggests, being a two bedroom suite, there are two bedrooms. Each bedroom situated on opposite sides of the suite, separated by the large living a dining area.

The main bedroom offers a large room layout, impressive panoramic views overlooking the Brisbane CBD and a large king bed.

Next to each side of the bed are two side tables, and reading lights, with a phone and a small clock radio on one side. The room has a large three-doored wardrobe offering an incredible amount of storage with two large clothes hanger rails with coat hangers provided, a series of draws and shelves, an in-room safe, a television.

The main bedroom has an ensuite attached. There is a large walk-in shower, a toilet and basin, with the bathtub being the main future against the back wall. On the wall above the sink and toilet is a large cupboard… offering more storage space! The cupboard doors double up as a mirror. In addition to the storage space in the cupboard, there is a small ledge where you can sit any small toiletries, amenities or a hair straightener and dryer just behind the sink.

The second bedroom is a smaller version of the main bedroom, just on the other side of the suite. This room has a large king bed, with side tables and individual reading lights on each side of the bed and a large double door wardrobe. There is an additional television mounted on the wall in the bedroom.

To experience the second bedroom area in a full 360 degree view, or a Virtual Reality experience please click here.

Situated just outside of the bedroom is one of the suites bathrooms, just like the bedroom this bathroom is a smaller version out of the two, but still just as functional. The bathroom area has a large walk-in shower, toilet and basin but misses out on a bath. Just like the other bathroom the large wall cupboards are also fixed on the wall doubling up as extra storage space and the mirror.

To experience the second bathroom area in a full 360 degree view, or a Virtual Reality experience please click here.

Both bathrooms have towels and toiletries supplied. Including hand soap, shampoo, conditioner, hand and body lotion and body wash.

Metis Toiletries

Throughout the apartment, there are four individually controlled heating and cooling units that can all be adjusted to any temperature of your choice. The units work effectively and cool down the whole suite in a matter of minutes, during the night you don’t even notice that it’s on as it is so quiet and doesn’t disrupt your sleep at all.

Heating and Cooling Controls

The Meriton offers business facilities to its guests including photocopying, facsimile, scanning and printing facilities. Car parking is also available on-site if you are travelling with a car.

If you feel the need for room service during your stay, the hotel doesn’t have a restaurant on-site, instead working in partnership with DeliverRoo. DeliverRoo provides guests with meals from five local restaurants in the area, with all meals made fresh and delivered directly to your door. Meals are available from Jamie’s Italian, Guzman y Gomez, Chi Mc Chicken, Santa Monica Pizza and Burger and Fratelli Famous.

There are various recreational facilities within the property as well as places to relax and unwind. On level 1, you will find a large indoor pool, spa, sauna and fitness centre. There is also a small outdoor garden terrace, perfect if you would like to spend some time outdoors and enjoy that beautiful Queensland sunshine.

One misconception when staying at hotel apartments is that you won’t receive a daily housekeeping service. This is NOT the case when staying at any of the Meriton properties. Everyday your suite is serviced by housekeeping, beds are made, towels are replaced and all the bathroom amenities are replenished. For stays longer than seven days your suite will be serviced twice each week.

The hotel also offers in-room breakfast, collaborating with a small café and coffee shop just a few doors down on Herschel Street called Dash on Quay Coffee House. Breakfast can be ordered and delivered to your door between the hours of 6:30am to 9:30am Monday to Friday. The breakfast meals are made fresh to order, with something to suit everyone. The prices of the breakfast items are well priced and are extremely good value, making it a no-brainer if you’re looking for breakfast.

Delish (Breakfast)

When it came to checking out, as much as I didn’t want to it had to be done. Check out is at 10:00am. The reception area was empty when I got there, and I was able to walk straight up to the counter. The gentleman at the desk was extremely helpful and offered to store my bags as I wanted to have a walk around the city prior to heading back to the airport later in the day.

I went out and explored Brisbane one last time before making my way back to the airport. I came back to the hotel to collect my bags a few hours since checking out. The same lady that checked me in the day before served me again and asked me how my room was and mentioned how good the view must have been. This added more of a personalised feel to stay at the Meriton. She was extremely helpful in making sure I knew how to make my way back to the airport and asked if I needed any transport arranged.

Overall, my stay was an extremely enjoyable one. The room was extremely modern and offered everything you could ever imagine and so much more. I’m still in awe of that incredible view from the 69th floor overlooking Brisbane. If you are staying for an extended period of time and you need to stock up on groceries I noticed that the hotel can arrange for Woolworths to deliver your groceries to your room.

The one thing that impressed me the most, apart from the view, was just the fact they they had a room available for me hours before the recommended check in time. All the staff that I encountered throughout my stay were friendly and welcoming and always said “hello” when walking through the lobby.

There is no doubt that that the height of the building is the best asset to staying at the Meriton on Herschel Street. The hotel facilities and the location exceeded all my expectations that I had in my head prior to staying here. I honestly can’t wait for my next trip to Brisbane and getting to stay at the Meriton on Herschel Street again.

The images below is the view from my suite on the 69th Level.

Disclaimer: All the reviews are simply a summary of my experience and opinions from my own point of view. Unless stated, all of the flights and experiences are paid for by myself as a self-funded frequent flyer. No articles or reviews are influenced in any way by a third party or company.

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