Qantas announces a huge lounge investment program seeing various lounges being upgraded.

Brisbane International Expansion (Image: Qantas)

Qantas Airways
Date Posted: 19/09/2018

Qantas announced earlier this month its record breaking profit of more than $1.9 Billion dollars for the following financial year, the airline also announced a new lounge investment program which will see many of the airlines own lounges upgraded over the coming years. Qantas has invested heavily in giving back to its loyal customers in the way of lounge upgrades which will improve the overall airport experience prior to boarding your flight.

The multi-million dollar investment program will see the airline upgrade six lounges including various Australian airport lounges in Brisbane, Hobart, Sydney and Tamworth along with two International lounges in Auckland and Tokyo. These upgrades will focus on Qantas’ main airports in Australia along with its regional airports and much needed international gateway airports.

“Over the past few years we’ve been steadily renewing lounges right across our network. This next wave of improvements that we’re announcing today will improve our customers’ overall travel experience,” said Qantas Group CEO Alan Joyce.

There are limited details released so far on each lounges upgrades, but no doubt more information will be released in due course. So far, the only details that have been released by Qantas are below.

The flagship Sydney International First Class Lounge will be refreshed and expanded by up to 15 percent.

Auckland is one of the most travelled to international destinations for Australians, so it’s great to see that the lounge facilities will receive a much needed upgrade, one that it so urgently required. The First and Business Lounges will both be completely redesigned and merged into one single lounge. The upgraded lounge will be based on the format of the airlines international lounges in London and Hong Kong.

The Tokyo Narita lounge will be refreshed with a brand new design along with improved dining options.

The Brisbane International Lounge will be expanded to cater for an additional 100 guests and is set to be completed in early 2019.

Both the Hobart and Tamworth lounges will also be completely re-designed with more of an open layout and greater seating options.

“We know the lounge experience is a key part of people’s journey and it’s also how we reward our most frequent flyers. As the demand for premium travel increases, we’re responding with more space in our lounges, more dining options and designs that reflect the destination.” Said Mr. Joyce.

Recently the Melbourne Domestic Qantas Club and Domestic Business Lounges have partially reopened after being redeveloped. The lounge precinct is still undergoing its makeover and will be opened fully in mid to late November this year. Once the makeover and re-development is complete the Melbourne Domestic Business Lounge will feature a spice bar, serving freshly made Asian Street food.

Qantas is also building a new Sydney International Business Lounge with an increase of 35 per cent more seating than there currently is.

Qantas proudly operates 53 lounges worldwide, all forming part of the Qantas Lounge Network. Over the past five years, 85 percent of Qantas’ lounges have either been newly built, upgraded or refreshed. With 17 brand new lounges built in just the last five years.

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